Operating Model Redesign

Develop target operating model for a institutional trust business .

Designed new target operating model based on a partial centralization of key functions, and replacement of existing infrastructure. Assisted in the selection of new vendor system, and in the functional review and gap analysis .

Resourcing strategy

Develop resourcing strategy to enable IT to support the business during a period of rapid organizational growth.

Developed resource evaluation methodology to distinguish areas to be outsourced from areas that must be kept in-house and areas that must be evaluated on a case by case basis.  Developed staffing level and in-source/out-source recommendations for each major IS department.